IT Support Company

Helping Businesses with Technology

Cardinal Technology Solutions (CTS) serves over 220 clients across Virginia, West Virginia, Pennsylvania, Maryland, Connecticut, California, Florida, and the District of Columbia. As the premier Managed Service Provider (MSP) in the Shenandoah Valley, CTS is known as the “Go-To IT Company” for small and mid-sized businesses. Our multi-certified engineers provide comprehensive 360-degree support, delivering proactive, responsive, and reliable IT services tailored to the speed of your business.

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Contact

Cardinal Technology Solutions
3363 Shawnee Drive, Ste 1B
Winchester, VA 22602

Helpdesk@CardinalTek.com
(540) 431-4161

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Hours

Monday to Friday
8am to 5pm

After Hours Support Available

SCHEDULE APPOINTMENT

Online Support

Communication

Response

Resolution

Follow-Up

Celebrating 10 Years

Of Proactive IT Support

CTS is celebrating 10 years in business! We wouldn’t be where we are today without our loyal clients. Thank you for trusting us to be your IT service provider for the last decade. We believe in protecting the business you have worked so hard to build.

Meet the Team

Meet the CTS Team

Your Certified IT Specialists

Leslie Hicks

President, Tier III Engineer & Hardware Architect

Leslie is the CEO of Cardinal Technology Solutions, Inc. (CTS). He is an IT professional with over 25 years of experience in network administration, technology training, management, and customer support. He has proven success in multiple industries with building and managing teams, developing solutions, and creating results for both large and small organizations. Leslie’s certifications in networking, hardware, and client/server operating systems coupled with his experience and passion for technology enable him to present solutions to clients that are both economical and time saving. He has an Associate of Science in Network Engineering with concentration in Microsoft and Cisco products.

Leslie served honorably with the United States Marines and is a veteran of Operation Desert Shield, Operation Desert Storm, and Operation Desert Sabre. His awards and decorations include the Combat Action Ribbon, Navy Unit Commendation, Meritorious Unit Commendation, National Defense Medal, Southwest Asia Service Medal, Kuwait Liberation Medal (Kingdom of Saudi Arabia), and Kuwait Liberation Medal (Kuwait).

Chris Russell

Vice President & Sales

Chris joined our team in 2017 as our Vice President. He has over 30 years of managerial, sales, and customer relations experience behind him.

A person with curly red hair and a black top smiles at the camera against a dark background.

Kearie Sites

Operations Manager

Kearie, our Operations Manager since April 2024, has experience in customer service, workforce, and project management. She holds a CompTIA ITF+ certification and is dedicated to providing the best client experience.

A man with glasses and a thick beard smiling against a dark background.

Bobby Maphis

Team Leader & Tier II Engineer

Bobby became a member of the CTS team in 2015, bringing with him 7 years of IT support experience. He has extensive experience and knowledge across an array of networks and services.

Jason Shirley

Tier II Engineer

Jason joined our engineering team in 2018. His certifications coupled with his passion for technology and attention to detail have consistently provided fast, reliable service to our clients.

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Crystal Conteh

Tier I Helpdesk Technician

Crystal joined in 2024 and is CompTIA A+ certified in computer hardware and software. With experience in retail electronics and IT support, she excels in troubleshooting technical issues.

Aaron Crosen

Tier I Engineer

Aaron became a valuable part of our team in 2020. With over 8 years’ experience building and repairing computers and phones, he is a highly skilled technician.

FAQs

about IT Support

What services does CTS provide?Website Administrator2024-07-19T13:58:05-04:00

What services does CTS provide?

We offer a wide range of IT services including managed IT support, network security, VoIP phone services, business continuity planning, change management, and computer support.

What makes CTS different from other IT service providers?Website Administrator2024-07-19T13:57:40-04:00

What makes CTS different from other IT service providers?

We stand out with our proactive, responsive, and reliable service, tailored to the unique needs of each client. Our multi-certified engineers provide comprehensive 360-degree support, ensuring that your business runs smoothly and efficiently.

How does CTS handle cyber security for clients?Website Administrator2024-07-19T13:57:18-04:00

How does CTS handle cyber security for clients?

We offer comprehensive cyber security services, including network security, risk assessments, and ongoing monitoring to protect your business from cyber threats. We also offer Cyber Security certifications along with assessments (i.e. ISO27001, NIST-800). Our proactive approach keeps your data and systems secure.

What industries does CTS specialize in?Website Administrator2024-07-19T13:55:27-04:00

What industries does CTS specialize in?

We provide IT support to a wide variety of industries, with a focus on delivering tailored solutions that address the specific needs of each business.

Does CTS provide change management services?Website Administrator2024-07-19T13:55:00-04:00

Does CTS provide change management services?

Yes, we offer comprehensive change management services. Our team guides businesses through organizational changes with minimal disruption to operations. We provide expert support for integrating new technologies, processes, and systems, helping your business adapt and thrive in a constantly evolving environment.

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